Support

Frequently Asked Questions

General

What is the CONNEQT Pulse?
The CONNEQT Pulse is the world’s most advanced personal arterial health monitor. It provides clinically validated, non-invasive measurements of central blood pressure, arterial stiffness, and other key vascular biomarkers. By analyzing parameters like central blood pressure and arterial stiffness, the Pulse helps you track and manage your heart health beyond traditional brachial blood pressure measurements. The Pulse syncs with the CONNEQT app to offer personalized insights and data for better health management.
How does the Pulse track arterial health?
The Pulse tracks arterial health using advanced Pulse Wave Analysis (PWA) technology. It measures central blood pressure, arterial stiffness, augmentation index, and other biomarkers that reflect the condition of your arteries. These parameters offer a deeper understanding of your cardiovascular health, providing insights into how your arteries are aging and their ability to function effectively.
How does the Pulse help manage chronic conditions?
The Pulse provides valuable insights into your arterial health, helping you and your healthcare provider monitor and manage conditions like hypertension and cardiovascular disease more effectively. These insights can guide treatment plans and lifestyle adjustments to improve your overall heart health.
Which health metrics does the Pulse monitor?

The Pulse tracks a range of critical health metrics that represent arterial health, including central blood pressure, augmentation index, and subendocardial viability ratio. These metrics provide a comprehensive view of your cardiovascular health, offering deeper insights into how your heart and arteries are functioning. By monitoring these key indicators, you can better understand your overall heart health and make informed decisions to manage and improve it.

Check out the complete listing of all the parameters tracked and an explanation of why each one matters.

What is included in the box with the device?

The CONNEQT Pulse box includes:

  • (1) Blood Pressure Monitor
  • (1) Cuff (small or large, depending on your order)
  • (1) USB Charging Cable
  • (1) User Manual
  • (1) Quick Start Guide*
    How long does the battery last?
    The battery life varies with usage but typically lasts up to 150 readings on a single charge. To ensure continuous monitoring, we recommend regular charging to keep your device ready for use.

    Product Usage

    How do I set up my CONNEQT device?
    The Pulse consists of a cuff and a monitor. You can use it alone or with the CONNEQT App. Setting up your device requires a few easy steps.
    • Remove the cuff, the monitor, charging cable, and manuals from the box.
    • Insert the connector into the cuff tube plug on the side of the monitor.
    • Make sure the connector is completely inserted to avoid air leakage during the blood pressure readings. If the cuff is not connected with the monitor, a message to connect the cuff will be displayed on the monitor.
    Does the Pulse require Internet access to operate?
    You will be able to take readings without Internet access. But access to the Internet is required to 1) download the CONNEQT App, 2) access the current version of the Terms and Conditions, and 3) access current advice on mandatory updates required for the app to perform as intended.
    How frequently should I use my Pulse for best results?
    For optimal results, we recommend using the CONNEQT Pulse daily. Regular use helps you track changes in your arterial health over time, providing valuable insights that you and your healthcare provider can use to monitor your progress and adjust your care plan as needed.
    Does the Pulse need to be calibrated from time to time?
    The CONNEQT Pulse is pre-calibrated during the manufacturing process, ensuring that it is ready to provide accurate and reliable readings right out of the box. Each device undergoes rigorous testing and calibration on the production line, where it is benchmarked against clinical-grade standards to ensure precision. Because of this, users do not need to manually calibrate the Pulse once they receive it.
    What should I do if the readings seem inconsistent?
    If you notice inconsistent readings, ensure that you are using the device correctly, the cuff is properly positioned, and the cuff is not kinked. Refer to the troubleshooting section in the user manual or contact our support team for further assistance. Consistent, accurate readings are crucial for effective health monitoring, so don’t hesitate to reach out if you need help.
    Do I need a prescription to purchase a CONNEQT Pulse?
    CONNEQT Pulse is FDA-cleared for use with a prescription. As part of your order process, you will complete a physician intake form, which we will provide to our partner physician network to seamlessly provide your prescription. The prescription is provided for eligible users as part of the order process which means you do not need to obtain a prescription separately.
    If I have an ICD, can I still use this?
    If you have an ICD, we recommend consulting with your physician before using the CONNEQT Pulse. While the device does not emit any electrical impulses that could interfere with an ICD, your doctor is in the best position to advise based on your specific condition and health status.
    Is the device safe for use with medical devices like pacemakers?
    The device is generally safe for use for patients who have pacemakers. However, we recommend consulting with your healthcare provider before using any new health monitoring device. They can provide personalized advice based on your specific health needs and ensure that the device is used safely and effectively.
    How do I clean and maintain my Pulse?
    To clean your Pulse, use a soft, damp cloth to wipe down the device and cuff. Avoid using harsh chemicals or submerging the device in water. Regular cleaning ensures the device remains in good condition and functions properly, extending its lifespan and maintaining accurate readings.

    Health Metrics & Insights

    How are the biomarker ranges derived?
    The information displayed next to the biomarkers represents a graphical representation of your numbers in comparison to a cardiovascularly healthy population of approximately 4,000 individuals, between the ages of 18 to 90, who had their central blood pressure (CBP) waveform and its cardiovascular-related features measured. A value in the middle section (labeled as "within range") means that the number falls within the range seen in 90% of this group. Numbers to the right or left represent either "above range" or "below range", each side representing about 5% of the healthy subjects. Whenever the dot is green (whether within or outside of range), the number is consistent with values that are generally expected for that age, sex, and height. A red dot indicates that the numbers fall in a range that appeared in at most 5% of the healthy people and is potentially not optimal for someone of the same sex and similar age.
    What is Pulse Wave Analysis (PWA)?
    Pulse Wave Analysis (PWA) is a technique used to assess the health and function of your arteries by analyzing the waveform of blood flow. PWA evaluates how blood pressure travels through the arteries, providing valuable information on arterial stiffness, central blood pressure, and the overall condition of your cardiovascular system. This analysis helps detect early signs of arterial dysfunction and potential cardiovascular risks.
    What is Brachial Blood Pressure?

    Brachial Blood Pressure is the pressure or force of blood on the brachial artery in the upper arm.

    Brachial Blood Pressure is represented by two numbers: systolic blood pressure (SBP, which is the maximum blood pressure on the brachial artery during heart ejection of blood, and diastolic blood pressure (DBP DIA), which is the minimum pressure on the artery during heart filling with blood.

    Why it Matters

    High blood pressure can cause major cardiovascular disease if untreated or treated but poorly controlled. The 2017 American Heart Association guidelines for management of high blood pressure noted that nearly 120 million or 47% of American adults are hypertensive, yet only 24% have their blood pressure under control. Left untreated, hypertension can damage major organs like the heart, brain and kidneys and can lead to serious cardiovascular diseases such as heart attacks and strokes.

    What is Central Blood Pressure (SYS)?

    Central Blood Pressure refers to the systolic pressure in the aorta (the main artery where blood is pumped into directly from the heart). Central Blood Pressure is the maximum pressure the heart and major organs face and differs from the measured brachial systolic pressure at the arm by up to 40 mmHg.

    Why it Matters

    Measuring Central Blood Pressure in conjunction with Brachial Blood Pressure gives a more complete picture of arterial health and heart health.

    What is Heart Rate?

    Heart Rate is the number of heart beats (or contractions) per minute. The CONNEQT Pulse offers users accurate heart rate measurements similar to heart rate measured from an electrocardiogram.

    Why it Matters

    Monitoring heart rate is an important measure for assessing the cardiovascular system. Heart rate assessments should be similar to the heart rate measured by standard medical electrocardiogram.

    What is Central Pulse Pressure?

    Central Pulse Pressure is the difference between central systolic and diastolic pressures.

    Why it Matters

    The higher the Central Pulse Pressure, the greater the load on the heart and the blood pulse impact on major organs like the heart, brain, and kidney. Elevated Central Pulse Pressure can be used to assess the risk for damage to major organs in your body.

    What is SEVR?

    Subendocardial viability ratio (SEVR) is an index of the oxygen supply to the inner heart muscle (endocardium). It is a reflection of the amount of blood that flows to the inner heart muscle.

    Why it Matters

    Understanding this number is especially important for those with cardiovascular disease who have an increased risk of not having enough oxygenated blood to meet the body’s demands. In the presence of heart disease, this measurement can help in assessing risk of problems when the need for increased oxygen supply is high (e.g., exercise) and is particularly important to the heart, brain and kidneys.

    What is Augmentation Pressure?

    Augmentation Pressure refers to the increase in central aortic blood pressure after its initial peak in systole. The increase is caused by pressure wave reflection where the pressure reflected back from branching points in the arteries comes back to the heart. An increase in Augmentation Pressure is due to the reflected pressure returning more rapidly due to hardened (stiffened) arteries. An increased Augmentation Pressure is indicative of an extra load and strain on the heart.

    The CONNEQT Pulse separately measures both Augmentation Pressure and Augmentation Index. Augmentation Pressure measures the absolute increase in pressure and arterial stiffness due to wave reflections. Augmentation Index normalizes this value relative to overall blood pressure and heart rate, offering a standardized metric for comparison. Taken together, Augmentation Pressure and Augmentation Index are measures of arterial stiffness that enhance the prediction of cardiovascular risk.

    Why it Matters

    Major arteries act as a cushion to absorb continuous heart pumping. As you age, these arteries become stiffer, which instead of absorbing the pressure during systole, the pressure is reflected back thereby increasing blood pressures and negatively impacting important body organs including the heart. Several diseases can cause your arteries to stiffen early in life. A marker of arterial stiffness, elevated Augmentation Pressure is associated with the presence of, and risk of developing cardiovascular disease.

    What is Augmentation Index?

    Augmentation Index assesses the increased pressure relative to the central pulse pressure (the difference between systolic and diastolic pressures). Augmentation Index is an indirect measure of arterial stiffness. It increases with age and reflects the increased load on the heart due to stiffening arteries.

    The CONNEQT Pulse separately measures both Augmentation Index and Augmentation Pressure. Augmentation Pressure measures the absolute increase in pressure and arterial stiffness due to wave reflections. Augmentation Index normalizes this value relative to overall blood pressure and heart rate, offering a standardized metric for comparison. Taken together, Augmentation Pressure and Augmentation Index are measures of arterial stiffness that enhance the prediction of cardiovascular risk.

    Why it Matters

    Increased pressure on the heart forces it to work harder. Augmentation Index provides an assessment of the relative increase in pressure on the heart that may be due to arterial stiffness and can help evaluate the risk for cardiovascular disease. Augmentation Index can also be used to monitor the long-term stress on the heart and the cardiovascular system, which can contribute to thickening of the heart muscle and/or the development of heart failure.

    What is Arterial Age? (2025 Launch)
    Arterial Age is a reflection of the condition of your arteries in comparison to the average arterial condition for your chronological age. The CONNEQT Pulse uses arterial stiffness and other vascular biomarkers to estimate how your arteries compare to those of people the same age, giving you an indication of whether your arteries are aging faster or slower than normal.

    Compatability & Connectivity

    Can I view my results on my phone?
    Yes, the Pulse has Bluetooth capability, allowing you to view and track your data on your phone. Simply download the CONNEQT App (available on Android and iOS) to get started.
    Can I share my health data with my doctor?
    Yes, the CONNEQT App makes it easy to share your health data with your doctor. This feature allows your healthcare provider to monitor your progress, make more informed decisions about your care, and adjust your treatment plan as necessary.
    How do I sync my device with the CONNEQT App?

    To sync your CONNEQT Pulse with the CONNEQT App:

    1. Download and install the CONNEQT App from the App Store (iOS) or Google Play (Android).
    2. Open the App and follow the on-screen instructions to create an account or log in.
    3. Turn on Bluetooth on your smartphone and ensure the CONNEQT Pulse is powered on.
    4. In the App, go to “Settings” or “Devices” and select “Add New Device.”
    5. Follow the pairing instructions to connect your CONNEQT Pulse with your phone. Once synced, your device will automatically transfer data to the App after each use.
    Is the Pulse compatible with other health apps?
    At this time, the Pulse is only compatible with the CONNEQT App.

    Account & Subscriptions

    Do I need a subscription for the CONNEQT App?
    A subscription is not required to use the Pulse or the CONNEQT App.

    Additional questions? Reach out any time at [email protected] 

    Our Mission

    Maximizing Your Healthspan

    Optimal arterial health is at the heart of longevity. We believe everyone deserves the tools to track their health, optimize longevity, and avoid chronic disease.