Support

Is CONNEQT right for you?

CONNEQT Pulse is designed for anyone striving to improve their health and well-being. It's perfect for:

  • Individuals managing hypertension or concerned about their blood pressure.
  • People with elevated risk factors for chronic illnesses such as diabetes, high cholesterol, or a family history of heart disease.
  • Those seeking to proactively monitor and manage their cardiovascular health to enhance longevity.
  • Anyone interested in utilizing advanced technology for a comprehensive understanding of their health.
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Frequently Asked Questions

General

How does CONNEQT Pulse work?
CONNEQT Pulse is the world’s most advanced home-use blood pressure monitor. The non-invasive device enables you to measure core longevity parameters including central blood pressure, arterial stiffness, and estimated vascular age.  The device looks and feels like a standard blood pressure cuff, but the data gathered is processed through our proprietary algorithm and patented technology to provide unique vascular biomarkers. CONNEQT Pulse uses the same pulse wave analysis technology that cardiologists use in clinical settings to predict pressure where it matters most: near the aorta. 
Do I need a phone to use the device?
A phone is not strictly necessary, as you can review the results on the device itself. However, in order to receive the full report and enhanced analytics, you will need to connect the device to our mobile app which will be available on iOS and Android.
What sizes does the blood pressure cuff come in?
The cuff comes in 2 sizes which are based on the circumference of your upper arm as outlined below:  S - 8.6in-12.6in (22cm-32cm) L 12.6in-16.5in (32-42cm) 
When will CONNEQT Pulse be available?
The CONNEQT Pulse device is expected to be available to order starting this fall. A limited number of spots will be opened for an exclusive Beta this summer. To gain prioritized access, sign up for our free waitlist today.
Is CONNEQT Pulse FDA-cleared?
Yes, the CONNEQT Pulse device is an FDA-Cleared product for at home use with prescription. This means that the device meets or exceeds all FDA standards for use and distribution as a 510(k)-cleared medical device.
What is included in the CONNEQT Pulse box?
The CONNEQT Pulse box includes:
  • The device
  • A cuff (small or large, depending on your order)
  • Quick Start guide to get you set up
  • User manual for detailed instructions
  • USB charging cable

Health Related

Is a prescription required?
Yes, the CONNEQT Pulse device is FDA-Cleared for home use with a prescription. When you place your order, you'll fill out a brief questionnaire that we send to an independent physician who will review your information and confirm your eligibility. If you're approved, you'll receive your device within 7 business days. If the provider determines you are not eligible, you will not be charged for the device.
How is CONNEQT Health different from other services?
CONNEQT Health is the only device in the world that enables you to measure parameters including central blood pressure and surrogates for arterial stiffness from the comfort of your home. These parameters have been shown to have a unique and superior impact on predicting and understanding chronic disease risk and management, especially compared to peripheral blood pressure.
How does the CONNEQT Pulse help manage chronic conditions?
The CONNEQT Pulse provides valuable insights into your arterial health, helping you and your healthcare provider monitor and manage conditions like hypertension and cardiovascular disease more effectively. These insights can guide treatment plans and lifestyle adjustments to improve your overall heart health.
What types of health metrics does the Pulse track?
The Pulse tracks a range of critical health metrics that represent arterial health, including central blood pressure, augmentation index, and subendocardial viability ratio. These metrics provide a comprehensive view of your cardiovascular health, offering deeper insights into how your heart and arteries are functioning. By monitoring these key indicators, you can better understand your overall heart health and make informed decisions to manage and improve it. Check out the complete listing of all the parameters tracked and an explanation of why each one matters.
Is the device safe for use with medical conditions like pacemakers?
The device is generally safe for use with most medical conditions, including pacemakers. However, we recommend consulting with your healthcare provider before using any new health monitoring device. They can provide personalized advice based on your specific health needs and ensure that the device is used safely and effectively.
Can I share my health data with my doctor?
Absolutely! The CONNEQT app makes it easy to share your health data with your doctor. This feature allows your healthcare provider to monitor your progress, make more informed decisions about your care, and adjust your treatment plan as necessary.

Using the Pulse

How long does it take to receive my results and recommendation?
Your results will be automatically available in the device and mobile app.
How often should I use the CONNEQT Pulse for the best results?
For optimal results, we recommend using the CONNEQT Pulse daily. Regular use helps you track changes in your arterial health over time, providing valuable insights that you and your healthcare provider can use to monitor your progress and adjust your care plan as needed.
What should I do if the readings seem inconsistent?
If you notice inconsistent readings, ensure that you are using the device correctly, the cuff is properly positioned, and the cuff is not kinked. Refer to the troubleshooting section in the user manual or contact our support team for further assistance. Consistent, accurate readings are crucial for effective health monitoring, so don’t hesitate to reach out if you need help.
How long does the battery last?
The battery life varies with usage but typically lasts up to 150 readings on a single charge. To ensure continuous monitoring, we recommend regular charging to keep your device ready for use.
How do I clean and maintain the Pulse?
To clean your Pulse, use a soft, damp cloth to wipe down the device and cuff. Avoid using harsh chemicals or submerging the device in water. Regular cleaning ensures the device remains in good condition and functions properly, extending its lifespan and maintaining accurate readings.

Our Mission

Maximizing Your Healthspan

Optimal arterial health is at the heart of longevity. We believe everyone deserves the tools to track their health, optimize longevity, and avoid chronic disease.